Not sure what product(s) you need?

Have a query or a question?

The Aleva Customer Care Team provide personalised guidance on the products on offer and their suitability to meet your specific needs.

Based in NSW and servicing Australia-wide, Aleva specialises in high-quality Continence and Home Care products. We are the importers of the Aleva, Caretex and Kes-Vir brands and distributors of the Medline, FitRight, B Braun, Ontex and Malem brands. The Customer Care Team are able to provide technical information in addition to regular order and/or delivery information.

Want to call us?

Get on the phone and speak with our friendly team of experts on 1300 253 821 between 9am - 5pm Monday to Friday (Sydney time).

If phoning after hours, leave a voicemail and if you are located outside of the Sydney time zone, please quote your state / territory.

NDIS Provider Number 4050006497

ABN 82105367342

P.O. Box 410 BERRY NSW 2535

U7 28-32 Trim Street SOUTH NOWRA NSW 2541 (Appointment Only)

Want to send us a message?

We look forward to assisting you.

Enquiries
Feedback & Complaints

What our customers say

Absolutely love!!!!

We just started toilet training & prior to using this product I was using three different protectors not anymore!! I found the Aleva training pads to be fantastic they did not leak at all & they were great at absorbing any fluid. I was actually that confident with this product that I went out & purchased a top of the range mattress for my little boy with the confidence that this product would totally protect it. Highly recommend it & I'm so happy that I was chosen to test out this product. Going forward I will be recommending them to my friends when their little ones begin toilet training. These would've been perfect for me to use for my four year old when he was training also. Such a great product!!

Chantelle Hyett, Kidspot 'Mums Say' Review

Love these

Only just started using these and already a fan. I have a 3 year old who wears under wear during the day, now just sorting out night time. So easy to use and change. No wetness means I can actually rely on this product. I would very much recommend these to any toilet training parents.

Erin, Kidspot 'Mums Say' Review

My four year old says they are very comfortable

I have been using the Aleva bed pads on my 4 year old's bed for about 8 months now. I had previously been using mattress protectors I purchased from a large baby-chain store, but wanted to change as they were not doing a great job - they didn't seem to be large or absorbent enough because when accidents happened the sheets and mattress would always end up wet. The Aleva bed pads have been fantastic. They have great coverage and accidents have never escaped around them to the sheets or mattress. They are very absorbent, fit closely to the bed, wash well and my four year old tells me that they are very comfortable. I will certainly be using Aleva products as I toilet train my 2 year old.

Kate E Mum of Liam and Tom,

Contact Aleva

Get in Touch – We’re here to help